Scale your caseload and case values without scaling headcount
Real-time caseload visibility, automated compliance management, and more valuable client interactions. Your team handles more cases with more attention per case, without adding people. Your team handles more cases with more attention per case, without adding people.
Understand every client’s situation automatically
Managing a plaintiff-side caseload at volume means constantly deciding what needs attention most. Making correct decisions requires up-to-date, accurate information about every active case.
- There aren't enough hours in the day for a case manager to stay meaningfully current on each case through manual contact. Something has to give: case volume, work quality, or team morale. Growing practices hit this ceiling long before they can hire their way past it.
- Affiant's firm dashboard gives your attorneys and team members a real-time view of every client's treatment compliance and recent activity across the entire docket. It updates continuously and automatically. Problems surface immediately, not when someone happens to check. Treatment gaps, symptom changes, and other material developments are identified before they become real problems.
- Better results without more headcount. You can carry a larger caseload, with more attention per case, while providing a better client experience: all without adding headcount.
Stop calling clients for info Affiant captured yesterday.
When your team already knows the client's current situation in detail, conversations focus on what matters next, not on what the client happens to remember since the last call.
- Client communications in a volume practice are often spent reconstructing context: asking how the client's been feeling, whether they've had appointments, whether anything has changed. These are necessary questions when the file is stale. But they consume time, feel perfunctory to clients, and produce self-reported snapshots rather than the longitudinal picture you actually need.
- When Affiant has been running, that context already exists before the call begins. Your case manager reviewing the dashboard already knows the client's recent responses, their treatment compliance, and how their condition has trended over recent weeks.
- The calls that were purely administrative can be eliminated. The calls that remain are substantive: addressing flagged problems, preparing a client for a hearing, following up on a specific journal entry. Your team is better informed and more focused. Your clients know the firm already understands their situation. The relationship between client and firm is strengthened by the quality of engagement, not undermined by the reduction in routine calls.
Clients who feel heard call less often
Engaged clients with a structured outlet for their experience don't need to call the firm to confirm their case is still active. Your team's capacity shifts from reactive interruptions to proactive, higher-value work.
- At volume, a significant share of your team's time goes to unplanned, reactive client contact: status update calls, anxious calls, calls that come from a feeling of disconnection. Each one interrupts focused, higher-priority work and has limited value to both sides.
- Affiant addresses the cause, not the symptom. Clients who regularly complete surveys and journal entries feel heard. They have a structured outlet for their experience and know their struggles are being documented. Clients who see their streaks and trophies in the app have a tangible sense of case advancement even during long waiting periods. Engaged, informed clients are less anxious and less likely to call just to check in.
- The calls that remain are substantive. Handled by your team members who already have current information about the client’s situation.
Catch treatment gaps before they become credibility problems
Treatment non-compliance is a case-killer across every practice area. Keeping clients in treatment at volume without automation is a manual process that doesn't scale.
- In PI cases, missed treatment can be used to attack damages on duty-to-mitigate grounds. In SSD cases, gaps in the treatment record give ALJs grounds to find impairments aren't as limiting as alleged. In LTD cases, treatment compliance is often a condition of continuing benefits.
- Affiant automates the entire compliance cycle. Clients log appointments in the app. Automated reminders go out before appointments and follow-up prompts go out after. Non-compliance surfaces on your dashboard in real time, by client and firm-wide, without any action required to identify it. Configurable triggers escalate non-compliance at the thresholds you set.
- Clients who would have drifted out of treatment under a purely manual regime stay in treatment. Attorneys reviewing files aren't blindsided by treatment gaps when it's too late to close them. Instead, they're working with a continuous record that supports maximum compensation.
Handle more cases more effectively with the team you already have.
Affiant automatically gives your team real-time insights into client status and treatment compliance across your caseload. So every client interaction is more informed, more productive, and more valuable. See how it works at your volume.